Contact, Shipping & Returns Information
Shipping
We dispatch all non-bespoke orders 1-2 working days of receipt of order
Shipping charges elsewhere are minimal, to cover the cost of shipping and any necessary insurance, please email us for rates before ordering to International destination.
Returns
We will accept returns of any product purchased from us within 14 days of your receipt
We cannot accept returns of regalia that has been manufactured as a special order, unless some fault in the manufacturing process has deemed the item unfit for use, damaged or not to your specification
Where possible we will replace the item, or refund money where appropriate
Cancellations
In line with current distance selling regulations, we will refund you upon receipt of any regalia, should you wish to cancel your order.
The items must be packed as it was received in its original packaging
We reserve the right to make a charge for returns to cover our postage costs to you (if free postage or subsidised) and returning the items, if applicable
We cannot accept responsibility for items lost in the postal system whilst in transit back to us, or items that have been used.
Please note that this is a postal address only
Southern Regalia Ltd
Unit 11, Coronation Way
Tangmere
West Sussex
PO20 2NY
+44 (0)1243 575 543
sales@southernregalia.com
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